What Is Six Sigma and Why Should I Care?

The toughest thing about success is that
you’ve got to keep on being a success.
—Irving Berlin

Welcome to Six Sigma for Small Business! You are about to embark on an
exciting journey that will allow you to improve your profits, uncover hidden
waste and costs in your business, eliminate complacency, and increase
overall quality and customer satisfaction.

Six Sigma has been widely adopted by American businesses because it works! I have been in the trenches implementing the Six Sigma improvement methodology in major corporations since 2010, and I have seen incredible results over and over again. You, the small business owner, can achieve these same amazing breakthroughs by applying Six Sigma to you organization.
This page is designed for small business owners and managers who want to learn how the Six Sigma problem-solving and improvement methodology can help solve immediate business problems and who are ready to take advantage of the gains that Six Sigma can bring them.

How much do you know about Six Sigma? Maybe you’ve heard of it, but you’re not sure what it is. Or, perhaps you think you know what it is, but you can’t imagine how it would apply to your small business like it has been applied at a giant company like GE. Then again, maybe you’ve never heard of Six Sigma but you would like to learn about this problem solving methodology because you want to improve your business. In other words, regardless of your level of Six Sigma knowledge, if you own a small business and want it to make breakthrough improvements in terms of efficiency, cost savings, customer satisfaction, and profitability, this book is for you.

In other words, this page is for you if:
• You want to turn your current mistakes into profit. (Note: you can’t
turn mistakes into Naira. You can however, get rid of mistakes
and realize lower costs and improved performance and profitability
as a result.)
• You want more time for a personal life.
• Your business is doing well, but you know it could do much, much better.
• You want to increase profit.
• You want to make a better product/service at lower cost with less waste and rework.
• You want to deliver higher quality services and products to your customers.
• You want to increase the satisfaction of your customers.
• You want to grow and expand your business.
• You want to maximize your employees’ contribution and increase their level of commitment.



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